Financial Services Operations

New Merchant Request

This page outlines the detailed requirements in order to accept payment card transactions. It is to be used to assist departments with gathering information to make the request to Financial Services and the Commerce Committee for new merchants.

As each situation is different; this is a guide only. Financial Services will assist departments in coordinating with vendors on the requirements.

Requestor Gathered Documentation

Requestor (Department) must gather documentation to provide to the Commerce Committee.

  • Copy of Contract/Agreement with Vendor.
  • PCI DSS Attestation of Compliance (AOC).
  • Complete Network Diagram, to include card payment process flow(s).

The New Merchant Request Flow Diagram and Companion Document are useful tools to assist with this process.

Commerce Committee Review

Once all information has been received by Financial Services, the Assistant VP Financial Services will bring the request to the Commerce Committee for review. The Commerce Committee may have follow-up questions or request additional information. The Commerce Committee has the authority to decide whether or not to approve the department’s request. 

Contract and Security Review

Financial Services and Commerce Committee review must be completed prior to the contract and security review processes. 

Project Checklist

Once a project is approved, Financial Services will coordinate with the department, and the project manager (if applicable).  

Example of a Project Checklist